FOR ELDER CARE PROFESSIONALS
For Social Workers
For Discharge Planners/Case Managers
¾ of these could have been prevented according to research. At Friendly Faces Senior Care we realize that it is important to you to improve patient outcomes, reduce unplanned readmissions and increase patient satisfaction. Research shows that one of the ways to do this is to effectively coordinate care with the caregiver who will be at home with the patient. If our agency is chosen to work with your patient one of our friendly care managers will set up a plan of care that includes coordinating with you to get a thorough understanding of instructions that need to be followed once a patient goes home. After which our internal case manager can stay in touch with you over the next 30 days to report on the progress or digression of the patient and discuss any needed additional care or services that need to be implemented to reduce the risk of readmission.